Government 2.0: It´s about human interaction
Andrea DiMaio about how to interact with citizens via Web 2.0 applications: “…the best option is for government folks to dress casual and join the cyberequivalent of pubs, soccer and baseball fields, to be on their own citizens’ social media groups and pages, listen to what they discuss and – where relevant and appropriate – contribute to those discussions” It is about human interaction and engagement and not just about technology.